drives undetected on initial set up

Support and Discussion for HUR5-SU3 ProRaid - For PC Users
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Tom Star
Posts: 1
Joined: March 3rd, 2018, 7:54 am

drives undetected on initial set up

Post by Tom Star »

new unit. Followed set up instructions for Single Drive installation. Drive is not detected by computer. Have tried all available USB ports. Confirmed BIOS is set to "AUTOMATIC" for USB 3 support. Computer is Lenovo X1 running Windows 10. Drives are spinning in the Probox. Blue light shinning brightly. Suggestions for how i get the two (2) talking?

thank you

Tom

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