ProBox powers down instantly?

Support and Discussion for HF2-SU3S2 ProBox - For PC Users

ProBox powers down instantly?

Postby foolery » February 3rd, 2019, 6:33 pm

Folks:

I looked through the forum and didn't see this exact issue (saw others about the power), so here's my question -

I have a brand new ProBox four bay unit that when I turn it on, I get flashing blue lights as if it was initializing but then it powers down almost immediately. Power supply seems fine, adjusting the setting on the front of the unit don't seem to affect it...?

Any ideas? Thanks in advance.

Tom
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Re: ProBox powers down instantly?

Postby Admin_Mediasonic » February 8th, 2019, 2:42 pm

double check the interface setting
if you are using USB and you see [1] eSata LED on, then it means enclosure is set to eSata
on USB [2] USB led should be on.
to choose between interface, HOLD down on the interface button on the front panel, until you see a change occur
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