HDD Error- Now what?

Support and Discussion for HFR2-SU3S2 ProRaid - For PC Users

HDD Error- Now what?

Postby broderp » September 29th, 2017, 11:14 pm

Just received my PRoRAID. Installed 4 old drives in SINGLE MODE. I cleared the disks, removed all partitions then recreated them so I would have a clean disk(s).

One 500GB drive is indicating an error. The indicator light is on both on the outside and the inside. I powered down the box and swapped the drives around. The error follows the drive. The drive in question is a 500GB Seagate Baracuda model ST3500630NS. The drive takes about 30 seconds to indicate the error and WIndows 8.1 reads it as 465 GB drive (formatted).

Windows does not seem to think the drive has an issue. I have transferred 55GB of information to it to test and heat it up a bit, but it worked perfectly.

What software can I use to further diagnose this drive and maybe repair what ever is ailing it or confirm it is going bad? Or could my new ProRaid be defective?
broderp
 
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Re: HDD Error- Now what?

Postby Admin_Mediasonic » October 2nd, 2017, 6:52 pm

get hard disk sentinel to check the SMART INFO and health on the hard drive
there is a free trial https://www.hdsentinel.com
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Re: HDD Error- Now what?

Postby broderp » October 15th, 2017, 9:00 pm

Looking into it now thank you for the tip.
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Joined: September 29th, 2017, 3:42 pm


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