HDD error but not rebuilding

Support and Discussion for HFR2-SU3S2 ProRaid - For PC Users

HDD error but not rebuilding

Postby Pathint » January 25th, 2018, 3:02 am

Any help with my following problem would be much appreciated.

I have four 2 TB drives in a Raid 5 configuration. The HDD error light came on. My PC stop showing the raid array. I opened the front panel and saw the HDD1 error light turned on. I powered the unit down and replace HDD1 with a new 2 TB drive and power it up again. I believe the Raid 5 unit is supposed to rebuild itself following this. But I do not see the rebuild light turning on. The HDD1 to HDD 4 lights stayed blue, did not changed to red to indicate that the hard drives are writing or copying. So I am pretty sure the raid array is not rebuilding.

At this point I am not sure if the ProRaid enclosure is faulty and need replacing, or I am not doing the rebuild process correctly, or there is something seriously wrong with all my hard drives and I need to get professional help to recover my data. Thanks.
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