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Several pairs of hard drives no longer working

PostPosted: March 6th, 2019, 1:52 pm
by ncalsurfer
Hello,
My partner and I have a photography business and our ProRaid Smart Family Model # HUR3-SU3S3 stopping reading several pairs of hard drives. We have a total of 10 hard drives operating as pairs in RAID 1. Once we have filled a pair of drives, we rotate them out for a new pair and archive the full ones. We're needed to pull files from some of the older, full drives a few days ago and found 3 of the pairs are no longer readable, while the other 2 pairs are still operating normally. All the drives are Western Digital 3TB Green drives.

I would appreciate any troubleshooting or possible recovery steps to check the drives individually.

Thanks in advance!