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Not showing up in Disk management

PostPosted: April 25th, 2018, 5:44 pm
by mstevens7
Brand new hur5-su3. I have followed the directions: 1) install drives. 2) set switches to mirror (1on / 2off) 3) Hold down CFM button for over 1 minute after turning on power switch.

The device just goes to purple when I switch it on and immediately goes to blue from then on. The HDD's are not showing up in Disk Management either.

I am using the included usb cord going to my USB 2.0 connection on my computer.