Not connecting or confirming raid selection

Support and Discussion for HUR5-SU31C - For Mac Users

Not connecting or confirming raid selection

Postby Marek » January 22nd, 2018, 8:12 pm

What am I missing? I installed 2 6tb Deskstar Nas drives, I followed the directions for setup but my iMac is not recognizing the drive and I can't seem to get the purple lights to trigger a confirmation. I have the enclosure connected using a USB C to Thunderbolt 2 adapter. Can anyone help?
Marek
 
Posts: 2
Joined: January 22nd, 2018, 8:03 pm

Re: Not connecting or confirming raid selection

Postby Marek » January 23rd, 2018, 6:02 pm

I've reduced the fault to the USB C to Tb2 adapter. Tried with a C to 3.0 cable today and it booted up and initialized straight away.
Marek
 
Posts: 2
Joined: January 22nd, 2018, 8:03 pm


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