upgrade to HF7-SU331c question

Support and Discussion for HF2-SU31C / HF7-SU31C - For PC Users
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Posts: 2
Joined: December 4th, 2019, 1:54 pm

upgrade to HF7-SU331c question

Post by pastordl »

I currently have two probox units, one HF2-SU2S2 and one HF-SU3S3. If they are turn on my HP Z240 windows 10 computer will not cold boot. So I have to turn them both off first then start the computer, then when Windows is running restart the proboxes. My understanding is that windows using UEFI has an issue with theses drive cases interrupting the boot sequence.
My question s are:
1. With on the HF2-SU31C or the HF7-SU31C is this still an issue when using USB 3.1c?

2. Can they be on and have the computer be able to cold boot in UEFI without causing boot failure?

Thank you

Site Admin
Posts: 1830
Joined: January 28th, 2010, 2:29 pm

Re: upgrade to HF7-SU331c question

Post by Admin_Mediasonic »

You should check in the computer bios
disable boot from USB or from external drive

also make sure none of the hard drives in both enclosures are on the boot list

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