Does the drive enclosure HDL-SU3 support 14TB HDD?

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Does the drive enclosure HDL-SU3 support 14TB HDD?

Postby a634852 » April 11th, 2019, 10:26 pm

Recently, I bought a 14TB HDD (Seagate IronWolf ST14000VN0008) and put it into the drive enclosure.
When I connected the drive enclosure to my computer via USB 3.0, my computer could not detect the HDD.
Instead, I heard clicking sound of the HDD.
It seems that 14TB HDD is not supported.
Is it possible to solve the issue by updating the firmware of the drive enclosure?
a634852
 
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Re: Does the drive enclosure HDL-SU3 support 14TB HDD?

Postby Admin_Mediasonic » April 23rd, 2019, 2:35 pm

We have not tested with 14TB yet
it has been tested up to 12TB so far.

if hard drive is clicking, Have you tested the drive is working in a computer?
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Re: Does the drive enclosure HDL-SU3 support 14TB HDD?

Postby a634852 » April 24th, 2019, 5:23 pm

I don't have a desktop computer. Hence, I do not have a native SATA port for testing.
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