Weekly program recording fails

Support and Discussion for Homeworx HW130STB and HW180STB

Weekly program recording fails

Postby ronheller » May 5th, 2019, 11:37 am

Several times now, after setting a program to record weekly on my HW180STB, it will recording maybe once or twice and the the instructions get corrupted. What happens is that the selected channel changes to a non existent one, usually 37-0. The instructions cannot be edited to correct the channel selection - it must be deleted and re-entered.
Other times, the instructions disappear altogether.
Would a firmware update correct this problem?
Posts: 20
Joined: February 25th, 2015, 3:30 pm

Re: Weekly program recording fails

Postby Fugger » May 23rd, 2019, 8:49 am

It might. If your unit is within the return period a return might be the best route.
Otherwise try a firmware update.

Is your unit getting adequate cooling (for example, is it on top of something hot or in direct sunlight etc?

Please let us know if a firmware update helps.
Posts: 12
Joined: January 4th, 2019, 12:11 am

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