Enclosure lights flash then turn off

Support and Discussion for HF2-SU3S2 ProBox - For PC Users
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PotatoPants
Posts: 3
Joined: February 2nd, 2018, 12:16 am

Enclosure lights flash then turn off

Post by PotatoPants »

I've not had any luck trying to figure out what is going on with my enclosure.

See google drive video for what is happening (Or the picture) - but when the power button is pressed, the lights will turn on for a second then immediately turn off. I've tried this and able to reproduce it with:

- Computer plugged in (USB 3.0) and not plugged in.
- 0,1,2,3,4 hard drives installed
- Different power outlets

Note:
- The green power brick light is on, although it does seem to be flickering/dimming very faintly.
- the lights also flash when the enclosure is plugged in.

Any ideas as to what is going on? Help would be greatly appreciated.

Admin_Mediasonic
Site Admin
Posts: 1808
Joined: January 28th, 2010, 2:29 pm

Re: Enclosure lights flash then turn off

Post by Admin_Mediasonic »

If you just bought it
return to place of purchase for exchange

PotatoPants
Posts: 3
Joined: February 2nd, 2018, 12:16 am

Re: Enclosure lights flash then turn off

Post by PotatoPants »

Sadly I bought this off Amazon Late 2015; with fairly light use - mainly as a backup and media storage solution

PotatoPants
Posts: 3
Joined: February 2nd, 2018, 12:16 am

Re: Enclosure lights flash then turn off

Post by PotatoPants »

Sorry so does that mean that it is broken? Will I have to get a new enclosure?

bigmac182
Posts: 1
Joined: April 18th, 2018, 8:23 pm

Re: Enclosure lights flash then turn off

Post by bigmac182 »

I am having the exact same problem but mine will eventually light up but wont connect. Looks like its dead in 14 months. Thats unacceptable. I will be looking else where for storage.

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