I just bought a 4 bay hard drive docking station from your Amazon 2 days ago and the unit does not seem to be functioning properly out-of-box.
It larger LED light keep turning orange in 2 seconds after the device is powered on even with the HDDs connected.
Here is what I did:
1) I connected the power cable and USB cable.
2) I pressed the circle power button on the docking.
3) The LED strip lighted up blue.
4) Immediately connected the HDDs into the slot.
5) I pressed the small power button at the HDD slot to turn on the slot.
The HDDs started to spin.
Then for about 2 seconds the LED strip turned orange immediately.
And then the HDDs started to spin slower and slower.
My computer did not even see any of the external HDDs.
I have tried many times on 2 completely different computers with different HDDs and the result is still the same.
I tried with the following HDDS:
- 1TB un-formatted 2.5’ at 5200RPM
- 4TB formatted 3.5’ GPT at 7200RPM
OS: Windows 10 64bit PRO.
All of the drive are SATA 3 (6gbps)
The unit’s serial number is: L17060134.
I emailed the email 'support@mediasonicusa.com' and asked for support.
No one answer me for more than 1.5 business-day now.