Wireless connection dropping

Support and Discussion for Mediasonic MTP-710 Tablet
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vco123
Posts: 1
Joined: April 23rd, 2013, 4:19 pm

Wireless connection dropping

Post by vco123 »

I am supporting 2 of these units purchased by a client, every time w connect to wireless, it appears to stay connected while idle, however, when launching any web based apps such as store or browser, the system immediately drops wireless connection. Is there a chance this was a known issue resolved with a firmware upgrade?

Admin_Mediasonic
Site Admin
Posts: 1808
Joined: January 28th, 2010, 2:29 pm

Re: Wireless connection dropping

Post by Admin_Mediasonic »

vco123 wrote:I am supporting 2 of these units purchased by a client, every time w connect to wireless, it appears to stay connected while idle, however, when launching any web based apps such as store or browser, the system immediately drops wireless connection. Is there a chance this was a known issue resolved with a firmware upgrade?
When tablet is on idle, wi-fi will turn off to save power. When wakeing tablet from idle, just have to wait for wifi to reconnect to wifi network

mo418
Posts: 5
Joined: April 17th, 2013, 2:11 pm

Re: Wireless connection dropping

Post by mo418 »

I think if you look carefully you can find the option to disable Wi-Fi going to sleep when tablet is idling. I don't remember exactly but a quick Google search will guide you through the steps to get to advanced settings.

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